01484 405 666

WARRANTY SUBMISSION

All fields must be filled in accurately by an FGAS qualified engineer at the time of installation in order to validate the warranty


Condensing Unit Details



Evaporator Unit Details



Customer Details


Installer Details


Distributor Details


Refrigerant Details

The following information will be required to validate your 5yr parts warranty


Check and record
Value
Time Held For
 
(bar)
(min)
(bar)
(min)
(microns)
(min)
 
Value
 
 
(barg)
(°C)
(K)
(°C)

(barg)
(°C)
(K)
(°C)

(A)
(Y/N)

(Kg)
(g)
(m)
(")
(")

Warranty is validated for 5 years parts only from the date of installation with the following conditions: -

  1. The validation of warranty is with the customer who purchases the goods manufactured by TEV Ltd.
  2. The system must be installed by an accredited F-Gas engineer.
  3. The offer applies to Marstair branded, non-discontinued products only. (Excluding Marine and Offshore products).
  4. The extension of warranty is dependent on all the information including serial numbers, installation contractor, and all other facts being correctly entered and completed in full on the web portal within 7 days from date of installation.
  5. It must be installed in accordance with the manufacturer's Installation Instructions.
  6. The system must be serviced and maintained regularly in-line with manufacturers recommendations.
  7. The system must have a clearly documented annual maintenance contract in place.
  8. Valid only for sales from 01/05/2021.
  9. All other TEV Ltd standard terms and conditions apply.